Two Female Friends are Having a Conversation While Having Coffee

The Most Powerful and Often Overlooked Element of Feedback

One of the most cringe-worthy sentences of all-time has to be, “Can I give you some feedback?” I bet you just heard one of your horrible boss’s voice in your head. Apologies for the PTSD. Looking back now, the title of this article should be Feedback: the most overused business phrase. I’m not here to bash feedback as a tool. Feedback is, in fact, a … Continue reading The Most Powerful and Often Overlooked Element of Feedback

Young frustrated businessman with smartphone working in a modern office.

Your Company Will Suffer Without This Mindset

Don’t you despise the response “let me ask my manager”? This type of behavior doesn’t happen if an organization has a culture of empowered employees and leaders who elevate others. In this short video, I share a great example of my experience at Chick-fil-A where one of its employees was empowered to make a decision where the information was. Chick-fil-A is known to have an … Continue reading Your Company Will Suffer Without This Mindset

Why Measuring Employee Engagement is Pointless (Unless You Do This Too) [VIDEO]

Organizations spend so much time (and money) measuring employee engagement. The challenge is, they then do little to nothing to truly IMPACT engagement after the survey. Want to make a difference today? By focusing on your core values, you can make the biggest impact. Core values are the fundamental beliefs your organization knows to be true. This short video takes less than two minutes to … Continue reading Why Measuring Employee Engagement is Pointless (Unless You Do This Too) [VIDEO]